We strive to ensure customer satisfaction. If you are not happy with your purchase, please review our refund and exchange policy:
Eligibility for Refund/Exchange: Products must be returned unused, in original packaging, within 7 days of delivery.
Non-Returnable Items: Opened or used products, perishable items, and personalized products cannot be returned.
Refund Process: Once we receive and inspect the returned item, refunds will be processed within 7-10 business days via the original payment method.
Exchange Policy: If you receive a damaged or incorrect product, we offer a replacement at no extra cost.
Return Shipping: Customers may be responsible for return shipping costs unless the product was defective or incorrect.
For any return or refund requests, please contact our support team at nerahealthscience@gmail.com